FAQ : Frequently Asked Questions
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How
can I be sure that my credit card information is secure?
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We have the utmost respect for your privacy and security. We
never divulge any information in our fully encrypted database
account to anyone without your consent. Once you enter the reservations
system to book a reservation, you are automatically taken into
a secure booking engine that guarantees a safe and smooth transaction.
We are very confident about the Internet security provided by
Netscape's Secure Sockets Layer protocol (SSL). The security features
built into Netscape Navigator, Internet Explorer, and AOL, protect
your Internet communications with: server authentication, privacy
using encryption, and data integrity. |
How do I reserve my hotel room?
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The reservation process we have established is very simple. After
you have entered the dates you would like to stay, you will need
to click the "Display only available hotels" button in order to
see what hotels are available on your dates and their rates. You
may either click the "Book Now" button to begin the reservation
process or review hotel descriptions by clicking "Hotel Information".
After selecting your desired hotel you will be taken to a "Secure
Reservation Request" form. There you will need to review the "Reservation
Information" and fill in the blanks on the "Customer Information"
section 3. The last part of the "Customer Information" section
will ask you to enter your credit card information or choose to
call or fax in the information. By paying with a credit card over
our SECURE form, your reservation is booked immediately. If you
choose to call or fax the information, the reservation will not
be confirmed until we have received the credit card numbers. |
Which credit cards are accepted?
Visa, MasterCard, American Express, Diners Club and Discover.
How do I make a reservation for someone else?
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To complete a reservation for someone else, simply type in his
or her name instead of yours for guest name. Use the billing address
for the credit card you are using as the address. |
What about the special discounts?
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The participating properties we serve offer the quoted rates
to our users. These rates offer substantial savings, but are subject
to availability and may carry certain requirements as to dates
they may apply. Rates do not include taxes and may vary due to
seasonal changes or special events. Due to the nature of the hotel
industry, rates and applicable discounts are constantly changing. |
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